Thank you for your purchase with StarWellness.

Kindly refer to below for your warranty period and coverage.


Star 5 / Star 7

Machine                2 years

Ionizing Chamber       5 years

First year on site*

Second year carry-in**


Machine              1 year

Ionizing Chamber        3 years

First year on site*

*Machine will be collected from your premises by our StarWellness staff for inspection

**Machine has to be carried in to StarWellness for inspection

Service Care Package (For Ionizer only) 

Service Care Package comes with 3 months’ additional warranty after date of service.

Star Air & Star Air 2 

1 year carry-in warranty against manufacturer’s defects.

All Other Products

(All Water Pitchers, All Filters, 5-Stage Filtration System, Essential Oil, Diffusers, Shower Filter, Accessories etc)

7 calendar days’ carry-in warranty against manufacturer’s defects from date of purchase.

7 calendar days warranty on plumbing works.


All warranties are against manufacturer’s defects only, otherwise stated.

Warranty does not cover wear & tear ad self-inflicted damages.