Warranty
Thank you for your purchase with StarWellness.
Kindly refer to below for your warranty period and coverage.
WARRANTY PERIOD
Star 5 / Star 7
Machine 2 years
Ionizing Chamber 5 years
First year on site*
Second year carry-in**
StarLite
Machine 1 year
Ionizing Chamber 3 years
First year on site*
*Machine will be collected from your premises by our StarWellness staff for inspection
**Machine has to be carried in to StarWellness for inspection
Service Care Package (For Ionizer only)
Service Care Package comes with 3 months’ additional warranty after date of service.
Star Air & Star Air 2
1 year carry-in warranty against manufacturer’s defects.
All Other Products
(All Water Pitchers, All Filters, 5-Stage Filtration System, Essential Oil, Diffusers, Shower Filter, Accessories etc)
7 calendar days’ carry-in warranty against manufacturer’s defects from date of purchase.
7 calendar days warranty on plumbing works.
WARRANTY SCOPE
All warranties are against manufacturer’s defects only, otherwise stated.
Warranty does not cover wear & tear ad self-inflicted damages.